# Document AI that answers with a source for every claim.

> Knowledge and document intelligence is veridive’s applied AI work on contracts, policies, procedures and reports. veridive connects approved documents from SharePoint, Google Drive, Confluence and document management systems, and builds cited answers, clause extraction, comparison and risk flags, while legal, compliance and domain owners review what matters.

veridive turns contracts, procedures and reports into answers your teams can trust, with a source for every claim.

## What is knowledge and document intelligence?

Knowledge and document intelligence turns contracts, policies, procedures and reports into answers people can check. The system finds the relevant passages, answers with a citation to the exact source, extracts and compares clauses, and flags risks. veridive builds it on approved, permission-aware sources, and legal, compliance and domain owners review what matters.

## How do teams find answers today?

In a typical company, the answer to “what does our policy say?” lives in a shared drive, an old wiki and someone’s inbox. Contracts are compared by reading them side by side. New employees ask questions that experienced colleagues answered last month. Search finds files, but not answers, and nobody can tell which version is current.

## How does it work?

### Connect

- Contracts and agreements
- Policies and procedures
- Technical documents and reports
- Wikis and shared drives

### Assist

- Cited answers
- Clause extraction
- Document comparison
- Risk flags

### Keep people in control

- Legal and compliance review what matters
- Domain owners approve answers to sensitive questions
- People see only the documents they may already access

### What to measure

- Time to answer
- Review time per document
- Accuracy on an agreed test set

## Which systems does it connect to?

Typical systems, as examples of what we connect to (not partnerships): SharePoint, Google Drive, Confluence, Document management systems.

## Where can it help?

- **Policy Q&A for employees.** Plain-language answers to HR, finance and operations questions, each with a link to the paragraph it comes from.
- **Contract clause comparison.** Key clauses extracted and compared against your standard terms, with deviations flagged for legal review.
- **Technical document search.** Engineers and field teams find the right procedure, with the page it came from.
- **Onboarding assistant for new hires.** New colleagues get cited answers about processes and tools in their first weeks.
- **Tender and RFP response drafts.** Past answers and approved statements gathered into a first draft that the owner edits.

## What does a first project look like?

1. **Pick one body of documents.** Choose a set with frequent questions and a clear owner, such as HR policies or standard contracts.
2. **Build the test set.** Collect real questions with expert-approved answers and sources before connecting anything.
3. **Pilot with one team.** Answer live questions with citations, and have the owner review a sample every week.
4. **Extend with evidence.** Add documents and teams only when accuracy on the test set meets the agreed threshold.

## Questions about document AI

### How is this different from an internal ChatGPT?

It answers only from your approved documents and shows the source behind every claim. A general assistant answers from what it learned in training and may not know your policies or which version is current. Our systems retrieve the relevant passages first, respect existing access rights, and say so when no source supports an answer.

### Do you have your own product for this?

Yes, in part. veridive Labs maintains veridive Knowledge, our cited-answer engine for company video, audio and documents, and we reuse it across projects where it fits. It carries the idea behind our original answer engine: every answer comes with a source. Where it doesn’t fit, we build around your systems, and your data stays yours.

## Related

- What we do: [Connect: Data & AI foundations](https://veridive.com/services/data-ai-foundations/) · [Build: Custom AI & software](https://veridive.com/services/custom-ai-software/) · [Enable: Team enablement & transformation](https://veridive.com/services/ai-enablement/)
- Field notes: [Answers with receipts: why citations matter at work](https://veridive.com/insights/answers-with-receipts/) · [Evaluation sets are the new requirements document](https://veridive.com/insights/evaluation-sets-are-the-new-requirements/)
- See also: [ERP & enterprise workflows](https://veridive.com/solutions/erp-enterprise-workflows/) · [Voice & meeting intelligence](https://veridive.com/solutions/voice-meeting-intelligence/) · [About](https://veridive.com/about/) · [Start a project](https://veridive.com/contact/)

## Answers buried in documents?

Tell us which documents and who asks. We will reply within one business day with a recommended first step. [Start a project](https://veridive.com/contact/) or write to [hello@veridive.com](mailto:hello@veridive.com).