# AI for supply chain teams: see the exceptions first.

> Supply chain intelligence is veridive’s applied AI work for planning and purchasing teams. veridive connects orders, stock records, supplier confirmations and shipping updates, then uses AI to extract documents, detect exceptions and flag delay risks. Planners approve replenishment and every external commitment, and results are measured against an agreed baseline.

veridive brings order, inventory and supplier signals together so planners can focus on the exceptions that need judgment.

## What is supply chain intelligence?

Supply chain intelligence means using AI to bring order, inventory and supplier signals into one view, so planners spend their time on exceptions instead of data entry. veridive builds systems that extract supplier confirmations, detect mismatches and delay risks, and suggest actions, while planners approve replenishment and every external commitment.

## How does planning work run today?

In a typical manufacturer or distributor, supplier confirmations arrive by email and PDF, each in its own format, and planners re-type dates and quantities into the plan. Stock records, open orders and shipping updates live in different systems and spreadsheets. By the time a delay becomes visible, there are fewer options to fix it, and the ones left cost more.

## How does it work?

### Connect

- Open orders and stock records
- Supplier confirmations by email, PDF or EDI
- Shipping and delivery updates
- Planning spreadsheets

### Assist

- Extraction of dates, quantities and prices from confirmations
- Exception detection against open orders
- Delay-risk alerts
- Planner copilots that explain each exception

### Keep people in control

- Planners approve every replenishment
- External commitments always need a person
- Low-confidence extractions go to a person for checking

### What to measure

- Exception resolution time
- Planner hours spent on data entry
- Forecast error on selected SKUs
- Recommendation acceptance rate

## Which systems does it connect to?

Typical systems, as examples of what we connect to (not partnerships): SAP, Logo, Microsoft Dynamics, Spreadsheet planning, EDI, Email.

## Where can it help?

- **Supplier confirmation extraction.** Dates, quantities and prices read from each confirmation and checked against the open order.
- **Delay-risk alerts for open orders.** Orders at risk flagged early, with the reason and the evidence behind the alert.
- **One exception queue.** A single list of what needs a planner’s judgment today, ordered by impact.
- **Planner copilot.** Answers about stock, orders and suppliers in plain language, with a source for every figure.
- **Supplier performance summaries.** On-time and accuracy patterns summarized for the weekly purchasing meeting.

## What does a first project look like?

1. **Start with one document flow.** Supplier confirmations make a good first choice: frequent, bounded and easy to measure.
2. **Measure the baseline.** Record how long confirmations take to process today and how often dates or quantities are wrong.
3. **Pilot in read-only mode.** Extract and check live confirmations without writing to the plan, and compare the results with the planners’ work.
4. **Decide on production.** Move to approved writes only when accuracy meets the threshold agreed at the start.

## Questions about AI in supply chain

### Can AI place purchase orders automatically?

We don’t recommend it for a first project. In the systems we design, AI prepares replenishment suggestions and planners approve them, and every external commitment to a supplier needs a person. Once the suggestions have a measured track record, some low-value, reversible actions can be automated within limits the owner sets.

### Does this work with Logo, SAP or spreadsheets?

Yes, those are typical starting points. Planning often runs on an ERP such as SAP, Logo or Microsoft Dynamics, plus spreadsheets and email, and we connect to what is there rather than replacing it. We start read-only, validate in a sandbox and write back to the ERP only after approval.

## Related

- What we do: [Build: Custom AI & software](https://veridive.com/services/custom-ai-software/) · [Connect: Data & AI foundations](https://veridive.com/services/data-ai-foundations/) · [Improve: Reliability & continuous improvement](https://veridive.com/services/ai-reliability/)
- Field notes: [Evaluation sets are the new requirements document](https://veridive.com/insights/evaluation-sets-are-the-new-requirements/) · [Where agents should — and shouldn't — act on their own](https://veridive.com/insights/when-ai-agents-should-act-alone/)
- See also: [Supplier document desk (illustrative)](https://veridive.com/work/#supplier-desk) · [ERP & enterprise workflows](https://veridive.com/solutions/erp-enterprise-workflows/) · [Commerce intelligence](https://veridive.com/solutions/commerce-intelligence/) · [Start a project](https://veridive.com/contact/)

## Planners buried in confirmations?

Tell us about the workflow. We will reply within one business day with a recommended first step. [Start a project](https://veridive.com/contact/) or write to [hello@veridive.com](mailto:hello@veridive.com).