Pick one body of documents
Choose a set with frequent questions and a clear owner, such as HR policies or standard contracts.
05 Where it works · Knowledge & document intelligence
Document AI that answers with a source for every claim.
veridive turns contracts, procedures and reports into answers your teams can trust, with a source for every claim.
Illustrative application. Your workflow, data and goals shape the solution.
05Knowledge & document intelligence
What is knowledge and document intelligence?
Knowledge and document intelligence turns contracts, policies, procedures and reports into answers people can check. The system finds the relevant passages, answers with a citation to the exact source, extracts and compares clauses, and flags risks. veridive builds it on approved, permission-aware sources, and legal, compliance and domain owners review what matters.
How do teams find answers today?
In a typical company, the answer to “what does our policy say?” lives in a shared drive, an old wiki and someone’s inbox. Contracts are compared by reading them side by side. New employees ask questions that experienced colleagues answered last month. Search finds files, but not answers, and nobody can tell which version is current.
How does it work?
- Connect
- Contracts and agreements
- Policies and procedures
- Technical documents and reports
- Wikis and shared drives
- Assist
- Cited answers
- Clause extraction
- Document comparison
- Risk flags
- Keep people in control
- Legal and compliance review what matters
- Domain owners approve answers to sensitive questions
- People see only the documents they may already access
- What to measure
- Time to answer
- Review time per document
- Accuracy on an agreed test set
Which systems does it connect to?
05.1 Use cases
Where can it help?
- i
Policy Q&A for employees
Plain-language answers to HR, finance and operations questions, each with a link to the paragraph it comes from.
- ii
Contract clause comparison
Key clauses extracted and compared against your standard terms, with deviations flagged for legal review.
- iii
Technical document search
Engineers and field teams find the right procedure, with the page it came from.
- iv
Onboarding assistant for new hires
New colleagues get cited answers about processes and tools in their first weeks.
- v
Tender and RFP response drafts
Past answers and approved statements gathered into a first draft that the owner edits.
Build the test set
Collect real questions with expert-approved answers and sources before connecting anything.
Pilot with one team
Answer live questions with citations, and have the owner review a sample every week.
Extend with evidence
Add documents and teams only when accuracy on the test set meets the agreed threshold.
Questions
Questions about document AI
How is this different from an internal ChatGPT?
It answers only from your approved documents and shows the source behind every claim. A general assistant answers from what it learned in training and may not know your policies or which version is current. Our systems retrieve the relevant passages first, respect existing access rights, and say so when no source supports an answer.
Do you have your own product for this?
Yes, in part. veridive Labs maintains veridive Knowledge, our cited-answer engine for company video, audio and documents, and we reuse it across projects where it fits. It carries the idea behind our original answer engine: every answer comes with a source. Where it doesn’t fit, we build around your systems, and your data stays yours.
Answers buried in documents?
Tell us which documents and who asks. We will reply within one business day with a recommended first step.